Refund policy

COMPANY POLICY

At Natures By Me, we are committed to providing the best possible experience and support to our patients. To maintain fairness, transparency, and efficiency in our services, the following policies are strictly followed.

1. CONSULTATION & TREATMENT

  • All treatments and recommendations are provided after a complete consultation and assessment.

  • The treatment plan is personalized for each individual and may vary from person to person.

2. PRODUCTS

  • All our products are carefully selected and quality-checked.

  • Products are non-refundable and non-exchangeable once dispatched.

3. PARCEL DELIVERY & REFUSAL POLICY

  • Patients are requested to accept their parcels at the time of delivery.

  • If a patient refuses the parcel for any reason, it will be considered a final refusal.

  • Once a parcel is refused, the patient will no longer be eligible for any treatment or any product from Natures By Me in the future.

4. PRODUCT RETURN POLICY (AFTER RECEIPT)

  • Once the parcel has been successfully delivered and received by the patient, the product cannot be returned, exchanged, or refunded for any reason.

5. COMMUNICATION

  • Patients are requested to respond on time and follow the guidelines provided during treatment.

  • Delayed response may affect the progress and results.

6. RESULTS

  • Results may vary from person to person depending on body type, lifestyle, and consistency.

  • We do not guarantee 100% results but we assure the best possible support.

7. PRIVACY

  • Patient’s personal information and consultation details are kept confidential and are not shared with any third party.

8. POLICY ACCEPTANCE

  • By continuing the treatment or by purchasing any product, the patient fully agrees to our policies.

Thank you for understanding and trusting Natures By Me.
We are here to support you on your journey to better health.